We’re sorry if an unfortunate event occurred before or during your travels. However, we are here to help. If an event covered by your policy interfered with your trip, simply file a claim and provide the necessary supporting documents. We will process your claim quickly and will be available to answer any questions you have.
You may access all of the necessary claims forms below in PDF format. If you wish to make a claim, please complete the appropriate form and return it to us at your earliest convenience.
Baggage Delay, Personal Belongings and Baggage, Passport and Travel Documents
Please return the completed form to:
Travel Claims Department
Eiffel Boulevard Limited Building 1st Floor,
Umm Al Sheif, Sheikh Zayed Road, PO BOX 80864
United Arab Emirates
or email to: email@example.com